Privacy Policy

Soul to Soul Leadership LLC | Lost in Translation Grantsmanship Curriculum

Effective Date: February 24, 2026

Soul to Soul Leadership LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. INFORMATION WE COLLECT

Account information: When you create an account or purchase a course, we collect your name, email address, and payment information. Payment processing is handled by Thinkific's payment processors (Stripe); we do not store your full credit card number.

Usage information: We collect information about how you interact with the course platform, including which modules you access, completion progress, and time spent on content. This helps us improve the curriculum.

Communications: If you email us or subscribe to our mailing list, we retain your email address and the content of your communications.

2. HOW WE USE YOUR INFORMATION

We use your information to provide and improve the course experience, process payments, communicate with you about your account or enrollment, send course updates and relevant educational content (if you have opted in), and comply with legal obligations. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. THIRD-PARTY SERVICES

Our platform is hosted by Thinkific, which has its own privacy policy governing its data practices. We also use MailerLite for email communications and Stripe for payment processing. These services have access to certain information necessary to perform their functions but are obligated not to use it for other purposes. We encourage you to review the privacy policies of these services.

4. COOKIES AND TRACKING

Our platform uses cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the site. You can control cookies through your browser settings, though disabling them may affect your ability to use certain features.

5. DATA SECURITY

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected]. You may also unsubscribe from marketing emails at any time using the unsubscribe link in any email. If you request deletion of your account, we will remove your personal information, though we may retain certain records as required by law or for legitimate business purposes (such as transaction records).

7. CHILDREN'S PRIVACY

This platform is designed for adult professionals. We do not knowingly collect information from individuals under the age of 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the platform. The effective date at the top of this policy indicates when it was last revised.

9. CONTACT

If you have questions about this Privacy Policy or your personal data, please contact us at [email protected].